Terms of service

 

Shipments

Last update: August 19, 2022

 

Liberitae offers delivery service with the following conditions:

countries	Transit time (approx.)	shipping price	free shipping
mainland spain	1 to 3 business days	3,95 €	Yes, from €49
Spain Balearic Islands and Portugal peninsula	1 to 3 business days	5,95 €	Yes, from €59
Germany, Austria, Belgium, France, Latvia and the Netherlands	3 to 7 business days	9,95 €	Yes, from €99
Croatia, Estonia, Hungary, Lithuania, Luxembourg, Poland and Romania	3 to 7 business days	10,95 €	Yes, from €120
Denmark, Slovenia, Finland, Greece, Ireland, Italy and the Czech Republic	3 to 7 business days	11,95 €	Yes, from €130
Britain	3 to 7 business days	14,95 €	Yes, from €140

 

• Deliveries will not be made on weekends or national or regional holidays, or those belonging to the customer's location..

The customer will receive an email from the address clientes@liberitae.com informing about the tracking number and delivery circumstances of the order (shipping and estimated delivery time, among others). For this purpose, it is necessary for the client to classify the email address clientes@liberitae.com as a sender of safe or accepted mail.

 

Disclaimer:

Notwithstanding the foregoing, compliance with the estimated delivery times depends on third parties outside the company; in this sense, Liberitae cannot guarantee a delivery time of less than 15 working days.

Liberitae is not responsible for delays that may occur in transport, derived from the influx of merchandise traffic, customs procedures, or health, social, labor, legal, economic or any other issues that affect or may affect delivery. of the goods.

 

returns

Last update: 19 August of 2022.

 

LIBERITAE, S.L. (hereinafter, (Liberitae") offers its customers the possibility of returning products purchased through its website www.liberitae.com or any of its international domains or subdomains (hereinafter, "the website") , in the maximum period of fifteen (15) calendar days counting from the date of delivery, as long as said products are in the same state in which they were received, without having been used, and are duly protected and packed in their original box.

 

Return procedure:

You can make the return by your own means, in which case only the shipping costs, if any, will be deducted from the refund of your order. In case of wrong shipment or defective product, Liberitae will make a full refund of the amount paid at the time of purchase.

You can also use the return label that you will find inside the package in your order or ask us to send you one by email. The cost of the return, which will be deducted from the refund, will depend on the country, as indicated in the following table:

countries	Return shipping costs
peninsular Spain	2,95 €
Peninsular Portugal and Balearic Spain	4,95 €
Germany, Austria, Belgium, France, Latvia and the Netherlands	8,95 €
Croatia, Estonia, Hungary, Lithuania, Luxembourg, Poland and Romania	9,95 €
Denmark, Slovenia, Finland, Greece, Ireland, Italy and the Czech Republic	10,5 €
Britain	13,5 €

 

Customers can use the return label that they will find inside the transport box, along with the return instructions to follow to make it effective.

In case of absence or loss of the label or return instructions, the customer must send an email to the address clientes@liberitae.com, indicating the order number, reference of the items and reason for the return. Our customer service will contact you as soon as possible with the label and relevant return instructions within 24-48 business hours following receipt of the request.

 

Refund procedure:

Liberitae will authorize refunds between 24 and 48 working hours following receipt of the package and verification of its content at our facilities. Such refunds will be made to the same payment method used to make the purchase.

 

Disclaimer:

Notwithstanding the foregoing, reimbursement terms depend on the means of payment selected by customers, as well as the bank; in this sense, Liberitae is not responsible nor can it guarantee in any way the effectiveness times of the refunds, being the client the one in charge of reviewing the bank account associated with said means of payment, as well as contacting the bank entity responsible for it. .

Liberitae is not responsible for delays that may occur in transport due to the influx of merchandise traffic, customs procedures, or health, social, labor, legal, economic or any other issues that affect or may affect the delivery of returns to our warehouse.

These shipping and return conditions apply exclusively to orders made to Liberitae from its website, or any of its national or international domains or subdomains. For all those orders, or shipments, returns or claims derived from orders placed on electronic commerce platforms (hereinafter, "marketplaces"), the rules and conditions that they dictate will apply.

Liberitae reserves the right to modify, update, delete or replace, in whole or in part, these conditions for shipping and returning its products. These conditions will be published and accessible to users of the website, indicating the date of the last revision.

Shipping and return policies last updated: August 19, 2022

 

The general conditions contained in this legal notice regulate the access and use of the website that LIBERITAE, S.L. in principle, it makes it freely available to Internet users, notwithstanding that this circumstance may change in the future.

Access to it implies unreserved acceptance of these conditions. The use of certain services offered on this site will also be governed by the particular conditions provided in each case, which will be understood as accepted by the mere use of such services.

Tradename: Liberitae S.L. CIF: B53554275

Mailing Address: Elche Industrial Park - c/ Juan de la Cierva, 53 - 03203 Elche (Alicante) Spain

Email: info@liberitae.com

Phone: 965460814

AUTHORIZATION

The viewing, printing and partial downloading of the content of the website is authorized only and exclusively if the following conditions are met:

• That it is compatible with the purposes of the website.
• That it is carried out with the exclusive aim of obtaining the information contained for personal and private use.
• Its use for commercial purposes or for its distribution, public communication, transformation or decompilation is expressly prohibited.
• That none of the contents related to the website are modified in any way.
• That no graphic, icon or image available on the website be used, copied or distributed separately from the rest of the images that accompany it.

The unauthorized use of the information contained on the website, its resale, as well as the infringement of the intellectual or industrial property rights of LIBERITAE, S.L. will give rise to the legally established responsibilities.

RESPONSIBILITIES IN GENERAL

Both access to the website and the unauthorized use that may be made of the information contained therein is the sole responsibility of the person who carries it out.

The operation and availability of the website LIBERITAE, S.L. reserves the right to make, at any time and without prior notice, modifications and updates to the information contained on the website, its configuration and presentation, and the access conditions.

LIBERITAE, S.L. is not responsible for any security errors that may occur or for any damage that may be caused to the user's computer system (hardware and software), or to the files or documents stored therein, as a result of:

The presence of a virus in the user's computer that is used to connect to the services and contents of the website

A browser malfunction

The use of non-updated versions of the same.

However, LIBERITAE, S.L. does not guarantee the absence of viruses or other elements on the Website introduced by third parties other than LIBERITAE, S.L. that may cause alterations in the physical or logical systems of the Users or in the electronic documents and files stored in their systems.

Consequently, LIBERITAE, S.L. will not be in any case responsible for any damages of any kind that may arise from the presence of viruses or other elements that may cause alterations in the physical or logical systems, electronic documents or files of the Users.

Likewise, LIBERITAE, S.L. uses various measures to protect its Website against computer attacks by third parties. However, LIBERITAE, S.L. does not guarantee that unauthorized third parties may have access to the type of use of the Website made by the User or the conditions, characteristics and circumstances in which said use is made.

Consequently LIBERITAE, S.L. will not be in any case responsible for the damages that may arise from said unauthorized access. LIBERITAE, S.L. does not guarantee the absence of interruptions or errors in accessing the website or its content, nor that it is updated.

LIBERITAE, S.L. will carry out, as long as there are no causes that make it impossible or difficult to execute and as soon as it becomes aware of the errors, disconnections or lack of updating of the contents, all those tasks aimed at correcting the errors, reestablishing communication and updating the content.

LIBERITAE, S.L. reserves the right to interrupt access to its Website or any of its contents at any time and without prior notice. Of the contents and the quality of the service LIBERITAE, S.L. does not assume any responsibility derived from the contents linked to the Web page, provided that they are unrelated to it, nor does it guarantee the absence of viruses or other elements in them that may cause alterations in the computer system (hardware and software), in the user's documents or files, excluding any liability for damages of any kind caused to the user for this reason, in the event that any user, client or third party considers that the content or services provided by the linked pages are unlawful or damage property or rights of the user, a client or a third party liable for compensation, and, in particular, consist of:

• Activities or content likely to be considered criminal under Spanish criminal law.
• Activities or content that violate intellectual or industrial property rights.
• Activities or content that endanger public order, criminal investigation, public security and national defense.
• Activities or content that endanger the protection of public health, respect for the dignity of the person and the principle of non-discrimination, and the protection of health and childhood.

You can inform LIBERITAE, S.L. however, the reception by said communication will not imply knowledge for the purposes of the responsibility provided for in article 17 of the LSSICE LIBERITAE, S.L. is not responsible for the lack of usefulness or suitability for a specific use of this Website.

Nor is it responsible for the damages that the User may suffer due to errors or omissions that the contents of this Website may suffer from, although it undertakes to periodically verify and monitor the contents and information of the use of the LIBERITAE web portal. , SL will not be held responsible in any case for the use that Users may make of the Website or the Contents, nor for the damages that may arise from it.

Links to other websites Any third party link to the website must be to its main page, being expressly prohibited "deep links", "framing" and any other use of the contents of the website, in favor of unauthorized third parties.

Through this Website, the User may access Websites belonging to and/or managed by third parties. The presence of such links is merely informative, not constituting in any case an invitation to contract products or services offered on the destination Website.

The User will access the content under their sole responsibility, and in the conditions of use that govern them.

The User acknowledges and accepts that LIBERITAE, S.L. is not responsible, directly or indirectly, for any damages caused by access to such links.

In the event that LIBERITAE, S.L. has effective knowledge that the information or activity to which it refers from said links is illegal, constitutes a crime or may harm property or rights of a third party liable for compensation, it will act with the necessary diligence to suppress or disable the corresponding link with as soon as possible.

INDUSTRIAL PROPERTY

The use of the website does not attribute to the user any right over trademarks, trade names, distinctive signs or designs of any kind that appear on the website The articles, news, legislation and other public content whose intellectual property rights do not belong to LIBERITAE, S.L. They are published for the sole purpose of informing the users of this page.

LIBERITAE, S.L. is the owner of the source code, design, navigation structure, databases and the different software elements of the website, as well as the industrial and intellectual property rights referring to the contents included in it LIBERITAE, S.L. and the user, expressly waiving any other jurisdiction, submit to the jurisdiction of the courts and tribunals of the domicile of LIBERITAE, S.L. for any dispute that may arise from access or use of the website.